Privacy Policy

Last updated: November 29, 2021

SoftwareLogicsUSA Corporation provides social media message scheduling services partnering with LinkedIn, Twitter, Pinterest. We publish this privacy policy to explain our policies and procedures regarding the collection, use, protection, and disclosure of Personal Information received from your use of this website, located at https://softwarelogics.com (“Site”), as well as our related website for our product "Cooburd" at https://www.cooburd.com, and other services provided by us (collectively, together with the Site, our "Service"), and in relation with our vendor and partner relationships.

1. Our Services:

• SoftwareLogicsUSA Corporation provides social media message scheduling services such as message scheduling to LinkedIn, Twitter, Pinterest using our application “Cooburd”
• We rely on you to comply with applicable privacy laws when collecting, using, or disclosing information about individuals through the Services. When using any Social Network, you are required to comply with their privacy policies and terms.
• We strongly recommend you carefully review their privacy policies and terms. We offer our services only to those individuals who are at least 18 years old and using our services for business reasons.


2. What information do we collect?:


Personal Information

• To use our social media platform, we may use your username, account IDs, social handle, time zones, and email address
• Personal Information: Information relating to identifying an individual. We would access this information from various sources
• You may require to provide your Personal Information to SoftwareLogicsUSA Corporation & our product Cooburd: your name, email address, phone number, full user name, password, city, time zone, your credit card number, and billing address
• Services you have acquired from us, including the type of plan, number of team members, and transaction information related to the Services
• Your information may be collected from our customer support team or any communication between you may send us

Your Content

• Data from Social media platforms: Twitter, LinkedIn, and Pinterest: SoftwareLogicsUSA Corporation or our product Cooburd may allow you to connect to Twitter, LinkedIn Pinterest page or profile using your Cooburd account, in which case we will access certain information from your account on your behalf
• In particular, we may collect profile images, display names, username/page IDs or profile IDs, access tokens, and sent posts. This may include the content of your post and engagement data (such as click rates, likes, re-shares, impressions, as well as general engagement counts), to the extent permitted by applicable law. This data will not be shared with any third parties.


Log Data

• Our servers collect log data that your browser sends such as IP address, visiting domain, web pages, OS make & model, languages preferences, and any advertisement
• We collect usage data and analytics, frequency of login in your region of location, and your frequency of access and cookies
• We collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message, to the extent permitted under applicable law

3. How we use your information:

• Personal Information: We use information that you provide when signing up to set up your account, process payments, contact you regarding the Services, and manage your account
• Log Data: We use logging and other data such as general location information such as your IP address and browser details to manage the performance, security, and compliance of the Services
• Communication with you: We use your contact info to respond to your request and send you updates. Email statistics such as mail open rate and other engagement analytics to refine our service by understanding your needs
• Service Improvements: We use information obtained from you to understand usage patterns and problem diagnosis to ensure security and reliability. Your location information will be used to provide you services based on your region for optimization purposes. We use information that you sent via social networks to make sure a reliable and smooth service delivery

4. For how long do we keep your information?

• We don’t store any content permanently and retrieve your information in real-time
• We provide you a scheduled service that stores your content for publication in draft mode
• We retain your information using our service as long as it is required to provide our service requested by you
• We may retain your information for compliance, record keeping, disputes resolution
• We will securely dispose of your information after it is no longer needed for the above-mentioned purpose

5. How do we ensure security of your information?

• We maintain standard security mechanisms for your information protection, including access control, using role-based permissions
• Confidentiality rules apply to individuals who are allowed to handle your information
• We will provide any disclosure regarding breach of security via email
• Our system encrypts all data which is in transit and at rest using industry-standard mechanisms to ensure privacy and security


6. Your rights about your information

• Should you no longer wish to receive our marketing communications, please send us an email to unsubscribe yourself
• Any request to correct, change, delete or update can be made by communicating with our team and will be handled in 30 days. More complex queries may take a longer duration
• If you have authorized us to access your social media accounts so that we provide you the service, you may revoke this access using the following procedures:

PlatformHow to revoke access
LinkedIn• Sign in to LinkedIn at linkedin.com/psettings/third-party-applications
• Select Remove beside Cooburd
Twitter• Sign in to Twitter at twitter.com/settings/connected_apps
• Select Cooburd and then Revoke app permissions
Pinterest• Sign in to LinkedIn at pinterest.ca/settings/apps
• Select Remove Access beside Cooburd
• Please contact us as described in the “How to Contact Us” section below for any queries, information removal, account deletion, or any other need under applicable law

7. Access to your information

• Cooburd does not sell your information, your information access is restricted to our authorized employees with no information sharing with third parties
• Our employees and authorized contractors may need to access your information only to perform their job, such as how customer service needs to access your account information for verification purposes
• Our service providers are required to process your content to assist us in our service delivery, here is the list of those service providers:

Provider ServicesLocation
Amazon Web Services, Inc (AWS)Infrastructure Management, Mail, Storage and SecurityUnited States
• Your information is always encrypted, whether it is in transit or stored inside a database while you are using our Cooburd service
• When sharing your information with our service providers, we ensure that they agree to the obligations and are consistent with our privacy policy
• Using our service to access any social media network, you are agreeing to provide information about you to the social media networks under their respective terms and privacy policy
• We may also disclose your information as part of a corporate transaction such as a merger or sale. We inform such entities of the requirement to handle your information under this Privacy Policy in case of such an event
• We may disclose your information If we are legally required to do so, such as legal proceedings, or to exercise our legal rights to defend against legal claims or demands
• We may need to disclose your information should we need to use lawyers and accountants for audits and other financial reviews
• We may disclose the information if it is deemed necessary to investigate, prevent or take action such as against legal activities, fraud, potential threats to our rights or to protect personal safety, regarding the security of our services, our infrastructure or if we need to take any action against malicious actor infecting our service network

8. Data transfers

• SoftwareLogicsUSA Corporation is primarily based in the United States. Your Personal Information that we collect may be transferred to and stored at any of our affiliates, partners, or service providers which may be inside or outside the European Economic Area (“EEA”) and Switzerland, including the United States. You are agreeing to such transfers by submitting your personal data
• Information may be transferred to countries that do not have the same data protection laws as the country in which you initially provided the information. When we transfer or disclose your Personal Information to other countries, we will protect that information as described in this privacy policy

EEA, the UK or Switzerland Customers:

• We comply with applicable legal requirements for the transfer of Personal Information to countries outside of the EEA, if you are located in the European Economic Area (“EEA”), the United Kingdom, or Switzerland, the United Kingdom, and/or Switzerland
• We also rely on your explicit consent to transfer your Personal Information to SoftwareLogicsUSA Corporation and our product Cooburd in the U.S
• At any time, you decide to revoke your consent, you can do so by simply contacting us at revoke@cooburd.com

9. Updates to this Privacy policy

• We may need to make changes to this privacy policy from time to time and will notify you of any modifications to our privacy policy
• Please visit this policy page regularly to keep yourself informed of any changes. We will make reasonable efforts to notify you of any change via email or a notification


10. Your California privacy rights

• As a consumer-defined in the California Consumer Privacy Act (CCPA), the following provisions apply to you:
    a - Personal information collected and sources - See Section 2
    b - Commercial purposes for collecting personal information - See Section 3
    c - Third parties with whom your information is shared - See Section 7
(Definitions of terms are set out in the CCPA)

11. How to contact us

Should you have any questions or comments regarding our Privacy policy, or if you would like to exercise your rights to your Personal Information, you may contact us by emailing us at questions@softwarelogics.com